Malaga airport
Complementary services for passengers and visitors
Malaga Airport offers a wide range of complementary services, in order to give its passengers and visitors a comfortable stopover.
Some of these services are charged, and several of them are only available for passengers, and not for the general public, due to their location within the passengers-only area. Not all services are available 24 hours.
Airport information service
(+34) 91 321 10 00 / (+34) 902 404 704
Terminal level 0, Arrivals hall.
Terminal level 0, baggage reclaim hall.
Terminal level 1, check-in area.
Terminal level 0, boarding area.
Support Office for passengers, users and customers
(+34) 952 048 837 / (+34) 952 048 851
Terminal level 1, check-in area.
Tourist information
Andalucía and Malaga regional tourist offices.
Terminal level 0, Arrivals hall.
Multimode transport office
(+34) 952 048 839
Terminal level 1, Arrivals hall.
Information for passengers with reduced mobility (PRM)
People with reduced mobility information point to people with reduced mobility.
(+34) 952 048 649
Terminal level 1, check-in area.
Smoking in the airport - Smoking areas at Malaga airport
There are no designated smoking areas inside the airport. Smoking is only permitted in designated areas outside the terminals.
Get all the information about the car rental companies in Malaga airport (office location at terminals, schedule, current promotions) on the car hire Malaga airport section.
Euronet
Accepts Mastercard, Cirrus, Maestro, EC, Union Pay, American Express, JCB, Visa, Visa Electron and Plus.
Level 0. Baggage reclaim hall
Level 0. Baggage reclaim hall
Level 0. Arrivals hall
Level 1. Check-in area. 301-362
Level 1. Check-in area. Desks 301-362
Level 1. Boarding area C
Level 1. Boarding area D
Baggage wrapping machines are next to the check-in counters, at departures areas. Working hours from 7 a.m. to 8.30 p.m.
Terminal level 1, near the pharmacy in the check-in area.
Terminal level 1, Check-in area close to check-in desks 301-362.
Terminal level 1, Check-in area close to check-in desks 363-386.
Terminal level 1, boarding area.
The airport is equipped with 12 Heart Rescue Areas, each with a semi-automatic external defibrillator (AED), which aim to assist passengers in case of heart attack.
Terminal level 1, Departures hall and boarding area.
Terminal Mezzanine, boarding area.
Terminal level 0, baggage reclaim hall.
Terminal level 1, Departures hall and boarding area.
Terminal level 0, baggage reclaim hall and Arrivals hall.
Terminal level -1, bus station.
While the airport offers several last-minute currency exchange offices, you can now also receive your foreign currency at home, ensuring that the currency you need is available at the most favourable exchange rate. Book now.
Currency Exchange offices
Airport currency exchange offices are located in
Terminal level 0, baggage reclaim hall.
Monday to Friday, from 9 a.m. to 10 p.m.; Saturdays and Sundays, from 9 a.m. to 12 p.m. (+34) 952 067 764.
Terminal level 0, baggage reclaim hall and Arrivals hall.
Monday to Friday, from 8 a.m. to 10 p.m.; Saturdays and Sundays, from 8.30 a.m. to 11 p.m. (+34) 952 238 274.
Terminal level 1, boarding area.
Monday to Friday, from 6.30 a.m. to 10 p.m.; Saturdays and Sundays, from 7 a.m. to 12 p.m. (+34) 952 239 981.
The exhibition hall houses temporary exhibits by artists who want to introduce their works. More information.
Terminal Level 0, Arrivals hall.
Fast Lane pass. This quick access pass allows passengers to skip queues and waiting times at the departures security checkpoint. More information Fast Lane - Quick access.
Located at the start of bay C (boarding area).
You can find all the information about halls for hire in the airport, location and features at lounges for hire in the airport.
You can find all information about the internet, wi-fi and how to connect to the Internet and Wi-fi section.
Malaga airport has a left luggage office in the terminal. Further information is here.
Free service is provided for lost property at the airport.
For lost objects on the aircraft contact your airline.
Terminal level 1, check-in area.
Lost and found office.
Services to solve incidents with checked baggage. Responsible companies for baggage incidents at Malaga airport.
Medical centre
Located in the arrivals hall, Terminal level 0.
Malaga Airport provides a breastfeeding room for families with babies. The room, located in the boarding area between docks B and C, is free of charge and designed exclusively for families with babies and children.
The facilities are free of charge and exclusively for families with babies and children, and are made up of four areas, differentiated according to use, and have a dining room, toilets, crawling area, and breastfeeding room, which can be accessed through a video intercom.
The dining area is equipped with tables, chairs, microwave, and sink. It also has a nursing area with a sofa and adjustable lighting. The room is also equipped with curtains so that moms can enjoy these moments with privacy.
The toilets are equipped with a shower and a bathtub. The toilets have a changing area, bathing board, paper towels and baby restraint chairs inside the toilet cubicles. Completing the family area is a crawling area with toys and natural cork flooring.
Terminal level 1, boarding area.
Pharmacy:
Terminal level 1, Departures hall.
Monday to Friday, from 7 a.m. to 9 p.m. Saturdays and public holidays, from 8 a.m. to 8 p.m. (+34) 952 048 553.
Parapharmacy:
Terminal level 1, boarding area.
(+34) 952 048 553
You can find all these airport meeting points at people with reduced mobility PMR section.
Terminal level 1, Departures hall.
Terminal level 1, Departures hall.
Chapel:
Terminal level 0, Arrivals hall.
from 7 a.m. to 10.00 p.m.
Multi-confessional chapel:
Terminal level 0, Arrivals hall.
from 7 a.m. to 10.00 p.m.
Malaga airport has restaurant and cafeteria services in the public and passenger-only areas of the terminal.
National Police
Immigration affairs.
Terminal level 0, Arrivals hall. (+34) 952 231 620.
Terminal level 1, check-in area. (+34) 952 247 432.
Civil Guard
Customs and weapons inspection.
Terminal level 1, check-in area.
Space reserved for peace and quit, with a list of rules to ensure a quiet and relaxing stay and elements designed to give a sense of comfort (Bay C, boarding area) .
There are no smoking areas in the airport. Smoking is only permitted in designated areas outside the terminal.
Malaga airport has shopping areas with food stores, Duty Free, gifts, fashion and accessories stores.
Terminal level 1, Departures hall.
from 6 a.m. to 10 p.m., but may change on public holidays.
(+34) 952 048 269
To request a Value Added Tax (VAT) refund for purchases in Spain, you must be a non UE resident. You must present the goods purchased and the "tax free" invoices for these to be stamped at the airport's duty reduction office before checking in your luggage (Civil Guard).
Tax refund office:
Terminal level 1, check-in area.
(+34) 952 974 648.
If you have a DIVA form that justifies your purchase, you can avoid manual stamps and do it on the automatic machines or on the reading devices for the electronic validation of the DIVA forms, located in the check-in areas.
In order to obtain the VAT Refund after the electronic validation or the manual invoice stamp, you must go to the tax-free management entities in the airport, or send the sealed/validated invoices to the establishment in question to get the refund.
Airport Change offices:
Terminal level 1, boarding area.
Monday to Friday, from 6.30 a.m. to 10 p.m. Saturdays and Sundays, from 7 a.m. to 12 a.m.
More information is available about the VAT Refund process at the Spanish airports at aeropuertosenred.com.
Get all locations, features and opening hours for VIP lounges at Malaga airport.
Please consult the Civil Guard at the airport.
If you think that you were not treated adequately using any of these complementary services, please consult complaints and suggestions at aeropuertosenred.com.
